Tuesday, June 14, 2011

FAQ#4: Why is the leadership or other information not current?


First, be sure you have updated your information recently. Start Stake/Ward Central, click on your phone's menu button and then Retrieve lds.org data. Press the Download button and wait for the information to download to your phone.

If, after updating the data, the leadership is still not current, remember that the Stake and Ward Central apps download your membership including leadership information from the lds.org Stake and Ward Websites. The Stake and Ward Websites do not automatically get updated when your MLS (ward computer) is updated. The organization information must be edited on the ward website by your ward clerk or someone assigned as the website administrator. You can validate this by going to lds.org and logging into the Stake and Ward Websites using your LDS account and navigating to the leadership page.

4 comments:

  1. Now that the Church is publicizing the new lds.org site will you be working to drive the leader and member directories off that site which is linked to MIS?

    ReplyDelete
  2. Yes, in an upcoming release the app will retrieve info from the new site.

    ReplyDelete
  3. Hello,

    I must be doing something wrong. Is there someone that I can speak to. I have looked at the Leadership on LDS.org and it is correct. When I download with new.lds.org it gives me old leadership. When I download with lds.org when I look at ward membership directories I continue to get "The data from lds.orgfailed to downloadthe ward information. Return to the main screen and try the retrieval again. I have tried it several times and continue to get the same outcome.

    Thanks

    ReplyDelete
  4. @Dustan, please contact me with email and I will try to help resolve this. Click the Email Me link on this page.

    ReplyDelete